General Info
Arrival
Please arrive 5 minutes early for your treatment where
possible as you may be required to complete a
consultation card with your therapist prior to your treatment
starting.
It would be appreciated if mobile phones are switched to silent/off before
arrival to ensure that all clients can enjoy their treatments in a quiet and
relaxing environment.
Feedback
Any feedback and comments are welcomed to ensure that our levels of customer service and conduct are kept to a high standard. Please do not hesitate to discuss your suggestions with your therapist. Testimonials from
After your treatment
All treatments are payable at the end of your appointment unless a course
has been booked and paid in advance. If you have a gift voucher or advert discount please bring this with you.
Salon Etiquette
All clients are valued and it is my aim to provide a peaceful environment during your visit. Please make sure that mobile phones are switched to silent and noise it kept to a minimum when entering.
Consultation
On your first visit you will be required to complete a short consultation form and your therapist may ask further questions depending on your treatment. Please mention any recent operations, medication or if you are pregnant. Patch tests will be required a minimum of 24 hours prior to any eyelash tint or perms.
Cancellation
We would appreciate it if you would give 24 hours notice if you are unable to attend your appointment. In the case of Bridal Trials or packages it may be necessary to take a deposit to secure your booking.
Gift Vouchers
Available for any amount or specific treatment, valid for 6 months.
